Welcome to the tenants page where you can manage many of the functions needed from renewing your lease , advising of repairs or giving your notice that you wish to vacate. We hope you find the page useful and that it enables you to complete functions 24/7.
Report a Repair
If you have a maintenance or repair problem, please click here to report it directly to us. You can report it in different languages and send us photos.
Renew Your Lease
In order to renew your lease, please get in touch with us via the contact form, which can be found here. Please note that the cost of renewing your lease for 6 or 12 months is £60.00 inc. VAT.
Pay Your Rental
In order to pay your rental, please get in touch with us via the contact form in order for us to phone you to take a card payment. The contact form can be found here.
Alternatively, if you wish to pay the rental directly from your mobile or online banking, our account details are as follows:
Bank: Lloyds TSB
Account Number: 01278110
Sort Code: 30-93-83
If you have chosen the direct payment via online banking method, please quote a reference – your tenancy reference number can be found on all letters. and starts TY.
If you wish to hand in your notice click here to serve it. We will check the notice and get in touch. When you leave you will need to complete a termination of leasing form, click here to download and return with keys.
Request a Callback
Want to re-schedule an inspection or re-book a gas test? Perhaps you just need to speak to someone regarding a different issue. Click here to visit the callback submission form and we will call you as soon as possible.